What to do if the refrigerator does not freeze


A refrigerator is a complex household appliance that consists of interconnected systems and elements. If one of the parts fails, it affects the entire operation of the equipment. Most often, the refrigerator stops freezing food properly.

If the refrigerator does not freeze, then there can be many reasons for this breakdown. It is almost impossible to determine the cause of the breakdown on your own, so in any unclear situation, call a technician who can identify the weak point of the refrigerator and repair it reliably and professionally.

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Why doesn't the refrigerator freeze even though it works?

If the refrigerator suddenly stops freezing the food stored in it, then first of all it is necessary to identify the cause of the breakdown. The search for the source of the malfunction should be carried out by specialists who use specialized equipment in their work.

The refrigerator does not cool for the following reasons:

  • The “Defrost” button is turned on;
  • the rubber seal has become thin;
  • filter clogged;
  • temperature sensor burned out;
  • the engine overheated;
  • freon leak;
  • The thermostat has failed.

These faults are considered minor and can be resolved quickly. They are the most common reasons for a refrigerator to malfunction when it stops fully freezing. But in any case, doing anything with your own hands is not recommended.

Complex refrigerator malfunctions that disrupt the freezing process include failure of the relay and the starting capacitor. When the refrigerator engine is operating in normal mode and the sounds of a running motor are heard, and after a while it turns off, then the problem with this malfunction is that the compressor has burned out.

This breakdown has characteristic signs - constant clicks and hum. Every 3-5 minutes the engine starts humming and tries to start automatically and this continues all the time. Most likely, the motor has burned out and needs to be replaced.

What to do?

If the refrigerator does not freeze well, then each person faced with this problem can take a number of actions. First, you need to check the defrost button. It is located inside the refrigerator compartment and can be accidentally touched. If you accidentally turned on this button, then there is nothing terrible here, and the help of a specialist is not required. Just turn off the defrost mode and check if the refrigerator has started freezing properly.

The refrigerator stops freezing normally due to wear and tear on the rubber seal. It may crack or wear out, which means it won't hold up in the cold. If the reason is the seal, then it needs to be replaced. In this case, repairs are carried out quickly and inexpensively. Replacing the rubber seal should be carried out by a specialist, since this procedure has its own nuances and features.

The refrigerator may not freeze well due to a clogged capillary tube. In this case, it is necessary to clean it, since it is almost impossible to replace it. If the cause of the malfunction lies in the failure of the temperature sensor, then it can be eliminated by replacing it with a new spare part. When the temperature sensor burns out, it sends incorrect information to the processor, causing the refrigerator to stop freezing food. After replacing it, you need to set the cold regulator to the maximum position and check its operation.

Engine overheating is one of the most common reasons for the lack of complete freezing. The absence of frost may be accompanied by the lights being on. If the engine gets very hot, the thermal protection switches on. To fix this problem, you should disconnect the refrigerator from the power supply and allow it to cool. Then you need to turn it on again. If it starts working normally, then the problem is fixed. It is also necessary to provide the refrigerator with adequate ventilation, since nearby walls block air access to the engine.

If the frost in the refrigerator is not maintained, then the cause of the malfunction is a freon leak. Each refrigerator is suitable for a certain type of freon. If the freon circulation system is out of order, then refilling with freon will help correct the situation.

How to diagnose a breakdown yourself

Before calling a service center and calling a specialist to your home, you can try to diagnose it yourself and find the cause. If the problem is electrical and other systems, it will be easy to fix the problem yourself. If the repair involves a complex replacement of original elements, then you cannot do without the help of a specialist.

First of all, you need to pay attention to the following nuances:

  1. The freezing system may malfunction if the unit breaks down. Most often, damage occurs when operating rules are violated.
  2. The device may stop cooling if ice forms on the walls and doors of the chamber. This prevents the door from closing tightly and allowing warm air to enter. In this case, the ice block decreases in volume, and melt water begins to flow out of the refrigerator. To solve the problem, you need to defrost the equipment and take care of the door seal.
  3. You need to see if the defrost button in the refrigerator has been accidentally pressed. This situation often occurs when using some models.
  4. If there are problems with the temperature sensor, the system will not be able to record signals about increased values. In some cases, a part may need to be replaced (this work should be left to a professional).
  5. If the food does not freeze in the chamber, drops of ice do not appear on the walls, and the compressor is running, the problem lies in the thermostat. This device is responsible for the temperature in the system. It is impossible to replace the part yourself; the work must be performed by a specialist. The thermostat for the refrigerator should be selected not only by type, but also by the brand of the device (this should also be entrusted to a specialist).
  6. Often the reason for camera failure lies in the breakdown of the heating elements that regulate the cooling process. In this case, you need to defrost the refrigerator and check the operation of the heating elements.

Does not freeze well or slightly

The main reason why the refrigerator began to freeze poorly is damage to the thermostat. The device is checked using a tester. If there is no voltage when the refrigerator is turned on, then the part will need to be replaced.

View » Replacing the compressor in the refrigerator

Other reasons why the system began to cool poorly: refrigerant leak, compressor breakdown, incorrect thermostat setting, minor problems.

The compressor hums, but the refrigerator does not freeze

If the engine stops pumping up the required pressure, you can hear the device humming and making strange sounds - hums and clicks that are not typical for a refrigerator. The compressor needs to be replaced; this procedure cannot be done on your own; you need to call a specialist. The cause of failure may also be overheating of the system due to prolonged use.

Lighting works but no cooling

A situation often arises in which the refrigerator functions externally (the light is on, the compressor is running), but there is no freezing. Such a breakdown can happen to any device (of various brands). Often the problem occurs after defrosting the refrigerator. The reason may lie in freon leaks, as a result of which the compressor does not cool down, but heats up. In this case, you need to check the operation of the element.

Why doesn't the freezer work?

The equipment may function properly in the specified mode, but the lower chamber stops cooling.

The main reasons why the refrigerator does not freeze:

  1. The unit is not closed tightly, which is why the freezing system does not work (found in some models).
  2. Compressor failure.
  3. Malfunctions in the air freeze sensor.
  4. The switch valve is not working.
  5. Problems with the control module.
  6. Freon leak.
  7. Often malfunctions occur after a power outage or during transportation of the device.

You need to know what could be signs of a serious breakdown:

  1. One of the compressors turns on and off after a few seconds. In this case, the cause is a malfunction of the compressor motor (the main unit of the refrigerator). The operation of the device may be impaired due to natural wear and tear of parts or too much load on it.
  2. The camera freezes, but takes too long breaks in operation. This means that the air sensor in the freezing system is broken. Due to this damage, the control module does not receive data that the chamber has not cooled down enough, because there is no signal about the compressor operating.
  3. The freezer is working, but the compressor is malfunctioning. This indicates a malfunction of the chamber thermostat.
  4. A gap forms in the drainage system, water collects from below under the trays, then begins to spill over the walls of the freezer, which starts the corrosion process. Such signs indicate a freon leak.

Why doesn't the refrigerator freeze, but the freezer freezes?


Very often people are faced with such an incomprehensible situation when the freezer is working normally, but the refrigerator does not cool food. At the same time, it has a high temperature. This is due to the fact that one of the equipment components fails. Moreover, if one node does not work, then the other node begins to operate in an increased mode, which is fraught with serious damage.

If you are faced with a similar problem and do not know what to do, then you need to check whether the refrigerator door is properly closed. If the door is not closed tightly and a pan, bottle or other objects are in the way, then a coat of ice and snow may grow on the door. You can fix the problem easily and quickly by removing the interfering items from the refrigerator. After this the door will close normally. If a fur coat has grown, then the refrigerator needs to be defrosted.

A faulty fan can also cause the refrigerator to malfunction. He might just freeze. This can be determined by the characteristic sound of a weak fan. If this is the reason, then you need to completely defrost the refrigerator. Defrosting time is at least 10-12 hours. If this does not help eliminate the problem and the refrigerator does not cool the food, then only qualified assistance from a specialist can help you. Only a master can answer the question why the refrigerator compartment does not work.

It is worth remembering that any unprofessional intervention in the operation of a faulty refrigerator or any other household appliance can cause serious damage, which means a lot of money will be required for repairs. Don’t take risks and contact professionals who will help you fix the problem cheaply and efficiently.

Simple reasons why the refrigerator does not freeze, but the freezer works

The cooling chamber may stop freezing for several reasons. You need to know the main ones.

Incorrectly set temperature

Is a common cause of failure.

Problems with doors and seals

A loose door can cause the refrigerator to malfunction. For example, large pots or long handles may prevent the cooling unit from closing. In this case, it is necessary to eliminate the interfering object (place it deep in the chamber).

Another reason for poor freezing may be a loose rubber seal on the doors. The material may crack or peel off in certain areas, and warm air will begin to enter the inner chamber. The door should be inspected and the seal replaced if necessary.

Frequent opening of doors

This increases the load on the compressor and affects functionality. Especially if the room temperature is high.

Hot food in the refrigerator

Experts do not recommend placing hot foods in the equipment. This can lead to a temperature conflict that can negatively affect the operation of the refrigerator.

Incorrect installation

Incorrect settings, as well as location in a place not intended for installation of refrigeration equipment, can negatively affect the further operation of the unit.

View » Malfunctions of the Bosch No Frost two-chamber refrigerator

Where can they quickly and inexpensively repair a refrigerator?

If the refrigerator has stopped freezing and cooling food, moisture and condensation have appeared, then the right solution would be to call a technician at 8 (495) 745-24-55 . We have been repairing refrigerators in Moscow for many years and know how to fix a breakdown quickly and professionally. We employ real masters of their craft who regularly improve their skills. You can find out the exact cost of repairs after conducting diagnostics at home.

By contacting our service center for help, you can be sure of a positive outcome of the situation. At the same time, we always have affordable prices and high service. We use high quality original spare parts. Prices for components and expert services are not overpriced and are affordable for everyone. The key to high quality repairs is a guarantee. We provide a guarantee for each type of service.

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