Samsung dishwasher error codes. Errors 4E, 4C, E1 on a Samsung washing machine

Fixing error e4 in the dishwasher

How Samsung fault codes are deciphered

What malfunctions can be found in dishwashers? In the table below we have provided a breakdown of each code, and also suggested ways to troubleshoot the problem.

Fault code	What does the error mean?	Reasons for appearance	What do we have to do
E1	Long collection of water.	1. Lack of water supply in the system. 2. The water supply tap is closed. 3. The inlet hose is clogged or pinched. 4. The door is not closed properly. Read also: Electrolux dishwasher error codes 5. The filter mesh is clogged.	1. Turn off the tap and check the presence of water in the water supply. 2. Turn the shut-off valve; it may have been closed. 3. Inspect the water intake hose. It should be level. Maybe he was bent over or pinched by some object. 4. Close the door more tightly. It is equipped with a locking lock. Until the lock locks the door, washing will not begin. 5. Clean the mesh filter. It is located at the junction of the inlet hose with the PMM body. Turn off the water, unscrew the hose and rinse the mesh.
E2	What does the error code mean: the machine does not drain the water after washing dishes.	1. Problems with the drain hose. 2. The filter is clogged. 3. The drain system is clogged. 4. The drain pump in the car is clogged.	How to fix the problem: 1. Inspect the drain hose that connects the dishwasher to the drain. If it is pinched or twisted, the water will not drain. 2. The filter located at the bottom becomes clogged with food debris. For normal drainage, clean the filter. But first, press the “Drain” button. 3. To check the drain hose for clogs, disconnect the end from the drain and place it in a bowl. If the drain does not occur, then you need to remove the hose and clean it of food debris and dirt. 4. If the drain pump is clogged, you can clean it yourself if you are familiar with the design of the dishwasher. But it's better to call a specialist.
E3	No water heating.	1. The heating element of the machine is faulty. 2. The thermostat is broken. 3. The control module has failed.	Self-repair if an error is detected: 1. Check that communications are connected correctly. If the car is new, you may have mixed up the hoses. Read also: What does error F 05 mean on an Indesit washing machine (Indesit) 2. Check the set mode. If a delicate wash is set, the heating temperature will not exceed 40 degrees. 3. Inspect the Samsung dishwasher filter for clogs. When the water circulation is reduced, the heating element does not turn on. 4. Inspect the heating element. If it is overgrown with scale, it means the element needs cleaning. If the heater burns out, it will need a complete replacement. 5. Install a new thermostat if it is faulty. 6. Only a specialist can find out the cause of module failure and replace it.
E4	The meaning of the code on a Samsung dishwasher is: too much water in the tank.	1. The sensor that monitors the water level in the tank is faulty. 2. Problems with the water intake valve.	How to help: 1. Check the level sensor and replace it if faulty. 2. Inspect the intake valve. Replace if necessary.
E5	Water pressure too low.	1. Problems with the level sensor. 2. The dishwasher filter is clogged. 3. Clogged or kinked inlet hose.	1. Inspect the level sensor. In case of breakdown, the sensor needs to be replaced. 2. Clean the filter from blockages. 3. Check the inlet hose. Adjust its location.
E6-E7	Problems with the temperature sensor.	The thermostat does not work, water heating does not start.	A new temperature sensor needs to be installed.
E8	The alternative valve has failed.	If after inspection a breakdown is detected, the valve is replaced.
E9	The program launch button does not work.	1. Detergent got into the connectors of the button and it became stuck. 2. During operation, the button was pressed through. 3. There is a short circuit in the contacts leading to the button.	The panel with the button needs to be disassembled and cleaned. Check the button contacts; if they are burnt, they need to be replaced.
U.C.	Incorrect mains voltage.	If the voltage in the network is too low or too high, the dishwasher will not work, displaying an error. You can wait until the voltage returns, or call an electrician.
EA	The water level in the dishwasher is too high.	1. Problems with the drain hose. 2. Incorrect level sensor data. Read also: How to change the drive belt on a washing machine?	1. Inspect the drain hose. If it is pinched or clogged, water will not drain well from the machine. You need to clear the hose from blockages. 2. Check the serviceability of the water sensor. Replace if necessary.
3E2	There is no signal from the tachometer.	You need to check the wiring connections between the engine and the tachometer.
Die	The door is not closed tightly.	Press the car door firmly, otherwise the wash will not start.
Le	There was a water leak.	It is necessary to inspect the dishwasher body, determine and eliminate the cause of the leak.

Before you start troubleshooting, unplug your Samsung dishwasher and turn off the water supply.

If the error appears on the screen for the first time, it is important to know how to restart the PMM. Rebooting is carried out by disconnecting the machine from the network for 15-20 minutes. If after turning on the error appears on the screen again, you need to look for the problem.

If you do not understand the dishwasher, entrust the repair to a specialist. It’s easy to damage parts, but restoring them can take a long time.

Decoding the code

Error code e4 in a dishwasher means “too much water.” This may mean that one of the pipes is leaking, or the plug on the inlet hose has become unusable, which is why liquid has accumulated in the tank with a volume exceeding the permissible norm. You can repair this fault with the help of a specialist or with your own hands. However, the services of a specialist are expensive - about 8 thousand rubles, so it will be easier to do the repairs yourself.

When error e4 occurs, the aquastop emergency system is activated. This means that the pan is full, and now it’s impossible to do without at least the initial draining of all the stagnant and non-flowing water. This is an initial measure and in order to understand how to fix error e4 in a dishwasher, you will first need to disassemble it and repair the broken parts. Next, we will look at the possible causes of leaks inside the machine and ways to eliminate them.

Possible causes of leaks inside the dishwasher

It is difficult to understand the reasons for the error without opening the housing and checking the sockets, pump and other elements of the drainage system. However, here it is necessary to mention the most common of them:

Hose coming off the pump
Leaking drainage system pipes
Pump malfunctions

Samsung dishwasher errors: how to fix

The Samsung dishwashing machine is well-deservedly popular all over the world. It not only features unusual design solutions, but also attracts the attention of housewives with its simple interface and excellent functionality. The manufacturer managed to implement all modern developments in this dishwasher, constantly increasing its sales volumes. Each modern model has a system for self-diagnosis of possible breakdowns. In the event of a failure, a Samsung brand machine clarifies which unit has lost its functionality and gives the user a corresponding signal. Today we will look in detail at what error codes exist for Samsung dishwashers and what to do if they appear.

A few words about diagnostics

It should be explained how error codes are correctly recognized. The fact is that even service center technicians are sometimes dissatisfied with the self-diagnosis system developed by Samsung. They say that the dishwasher does not indicate a problem with its signal, but only creates some confusion.

In fact, you need to know the general principles of how to use decoding and what to pay attention to first in order to understand what the problem is the first time.

First of all, a general rule: when any code is displayed, a failure of the module responsible for general control can never be ruled out. The repair specialist must always remember this, and when checking the root causes does not yield anything, he should move on to secondary causes, the main one of which will be a malfunction of the module.

When an error code indicates a specific element (for example, a pump), it is recommended to check not only it, but also the wiring that goes with it and the bus on the control board, which is responsible for proper operation.

Deciphering error codes is considered the initial action, but troubleshooting should be approached comprehensively in order to achieve a positive result.

Error codes for Samsung washing machines with display

What appears on the display
Error code

What does an error mean?

Why did the error appear?

How to resolve the error

5E	Water does not drain from the machine.	The drain hose is clogged; Blockage in the sewer; The hoses inside the machine are clogged; The drain pump filter (drain filter) is clogged; The drain hose is bent or squashed; The drain pump does not work; The water in the car froze (the car was stored at sub-zero temperatures).	Instructions
5C
E2
H1 H2 HE HE1 HE2	The water does not heat up.	The machine was incorrectly connected to the electrical network; The washing heater (heating element) does not work; Read also: What is the difference between an inverter motor and a standard one in a dishwasher? The drying heater (heater) does not work.	Instructions
HC HC1 HC2
E5
E6
4E	Water does not fill into the car.	The water supply tap for the car is closed or there is no water in the house; The inlet hose is bent or squashed; The filler strainer is clogged; The “Aqua Stop” protection for the inlet hose has activated.	Instructions
4C
E1
4C2	Hot water is poured into the machine - above 50 °C.	The inlet hose is connected to the hot water tap.	Instructions
SUD	There is too much foam in the tank.	Put too much powder; They put in a powder that is not suitable for the automatic machine; They put in low-quality or fake powder.	Instructions
5D (SD)
UE	The machine cannot distribute the items evenly in the drum.	The laundry is bunched up or twisted together; There are few things in the car: one or two; There is too much laundry in the car.	Instructions
UB
E4
L.E.	Water drains from the machine spontaneously.	The drain hose is low; The drain hose is not connected correctly to the sewer; There is a hole or crack in the tank from which water is leaking.	Instructions
L.C.
E9
3E 3E1 3E2 3E3 3E4	The motor is overloaded, blocked by a foreign object, or broken.	Overload of the electric motor due to a large amount of laundry; The electric motor does not work.	Instructions
3C 3C1 3C2 3C3 3C4
E.A.
U.C.	Unstable voltage in the electrical network (too low or high).	The machine is supplied with voltage less than 200 +/- 4 Volts, or greater than 250 +/- 4 Volts for more than 30 seconds.	Instructions
9C
DE DE1 DE2	The hatch door is not closed.	The hatch door is not tightly closed; The hatch door closing mechanism does not work.	Instructions
DC DC1 DC2
ED
DC3	The “Add Door” door (for additional loading of laundry during the washing process) is not closed or does not open.	The “Add Door” was not closed before starting the wash; The “Add Door” door lock/unlock does not work.	Instructions
DDC	The “Add Door” (for additional loading of laundry) was opened incorrectly during washing.	The “Add Door” was opened during washing without pressing the “Start/Pause” button.	Instructions
LE1	Water got into the bottom of the car.	The drain filter is leaking (not tightly closed or damaged); Water leaks from the powder hopper (container); Internal connecting hoses or drain hose are leaking; Water is leaking from the door (the cuff is damaged).	Call support or register a repair request through the Online Service.
LC1
TE TE1 TE2 TE3	There is no signal from the temperature sensor.	The sensor or its wiring is damaged.	Instructions
TC TC1 TC2 TC3 TC4
E.C.
0E	There is too much water in the car.	The drain hose is not connected correctly to the sewer; The water fill valve is blocked in the open position.	Instructions
0F
0C
E3
1E	There is no signal from the water level sensor.	The sensor or its wiring is damaged.	Instructions
1C
E7
BE BE1 BE2 BE3	The buttons/button on the control panel do not work.	The plastic buttons on the control panel become stuck (“stick”).	Instructions
BC2
E.B.
A.E.	Communication error.	There is no signal between the control boards.	Instructions
A.C.
AC6
C.E.	The water temperature before draining is greater than or equal to 55 °C.	The inlet hose is connected to the hot water tap.	If the inlet hose is connected to the cold water tap, then call customer service or register a repair request through the Online Service.
A.C.
AC6
8E 8E1	The “VRT+” vibration sensor does not work.	The sensor or its wiring is damaged.	Call support or register a repair request through the Online Service.
8C 8C1
E.E.	The drying temperature sensor does not work (appears only on machines with a clothes drying function).	The sensor or its wiring is damaged.	Call support or register a repair request through the Online Service.
F.E.	The drying fan/hair dryer does not work (appears only on machines with a clothes drying function).	The dryer fan/hair dryer does not work.	Call support or register a repair request through the Online Service.
F.C.
SDC	The automatic dispenser does not work (appears only on machines with the Wi-Fi function).	The automatic dispenser does not work.	Call support or register a repair request through the Online Service.
6C	The drive or wiring of the automatic dispenser is faulty (appears only on machines with the Wi-Fi function).	The automatic dispenser drive or wiring is not working.	Call support or register a repair request through the Online Service.
2H	Remaining time until the end of the wash.	More than 99 minutes before the end of the wash (2H - 2 hours, 3H - 3 hours, etc.).	Instructions
3H
4H
Hot	High temperature inside the drum (appears only on machines with a clothes drying function).	The temperature inside the drum is above 70 °C.	Do not turn off the washing machine. Wait until the drum temperature drops and the “Hot” message disappears.
A0…A9 B0 C0 D0 E0	Factory test mode enabled.	Factory test mode enabled.	Instructions
PoF	The electricity was turned off during washing (the error appears after the electricity is supplied).	The electricity went out while washing.	Press the Start/Pause button to continue washing. If you want to start the wash from the beginning, turn off the machine with the ON/OFF button and start the wash again.
B.C.	The car cannot start the engine.	The triac (triac) for turning on the motor rotation does not work.	Call support or register a repair request through the Online Service.

Samsung washing machine fault codes

In order to inform the user about the occurrence of any problems, error codes for Samsung washing machines were integrated into the information interface. Users can correct some errors on their own, but to do this, the owner of the unit must know exactly what the problem is.

You should not immediately call specialists in the field of washing machine repair or take it to a repair center. In this publication, we will tell you about the most common breakdowns that can occur in the device and how to diagnose them.

To make it easier for you, special error codes have been developed.

Samsung washing machines have their own error codes that were originally built into them to understand the malfunction that arose during operation. In the lists below you can get an idea of the faults and their coding. For ease of reading and understanding, we have divided them into target groups to make it easier for you to navigate through them.

Errors related to the water level sensor

Error 1E on a Samsung washing machine is caused by incorrect operation or complete failure of the water level switch, the so-called pressure switch.

Causes:

destruction of the control module;
blockage or pinching of the level switch tube;
disconnecting the tube;
destruction of the integrity of wiring or terminal connections;
incorrect or completely inoperable level relay;
mechanical damage or chipped tube going to the relay.

Problems associated with the motor tachogenerator

Let's look at the error codes that arise directly from the incorrect operation of the tachogenerator.

Error 3E

Possible occurrences:

violation of the integrity of the motor winding;
violation of engine electrical circuit contacts;
damage to the contact elements of the tachogenerator;
entry of foreign bodies into the working area of the engine.

3E1

Appearance options:

the motor cannot start because the maximum possible weight of the laundry is exceeded;
violation of the integrity of the electric motor contacts;
failure of the tachogenerator.

3E2

Indicates a poor tachometer signal, most often appearing for the following reasons:

violation of the integrity of contacts between elements;
failure of the tachogenerator;
other factors.

3E3

displacement of electric motor elements is possible only if the mechanism is equipped with a direct drive;
malfunction of tachometer signals;
incomplete or missing contact with the module.

3E4

electric motor malfunction;
failure of the tachogenerator;
violation of the integrity of the contact pair.

Errors associated with water intake problems

4E

incorrect connection of hoses to the washing machine, replacement of hot and cold water pipes;
lack of tight, sealed contact between the hose and the dispenser;
kinks or damage to the hose;
foreign objects entering the fill valve.

4E1

problem with the drying mode, namely exceeding the water temperature threshold (over seventy degrees)
inattention when installing water-conducting parts, that is, replacing hot and cold water in places.

4E2

During the delicate wash program, excessively hot water (more than fifty degrees) is supplied.

Errors caused by insufficient or excessive voltage in the electrical network

Uc

The display of this abbreviation indicates that the required network voltage level has been exceeded or is not sufficient. The maximum voltage threshold is considered to be 268V, and the minimum is 177V. Once the voltage returns to between 177 and 268 volts, the running program will continue automatically.

Errors 9E1 and 9E2

These errors have the same symptoms as the above Uc. In order to find out what voltage is in the network, you can look at the stabilizer, if you have one. If it is missing, you can measure it using a multimeter. Removing data must be done only when the device is turned on.

Problem with the on/off button of the washing machine

Error code bE1

It can be caused by pressing the control key in one position, due to deformation of the key or control panel, or the key was pressed by the user for more than 12 seconds. It is not uncommon for this problem to occur when the fastening screws are “overtightened” at the installation site of the control panel.

bE2

Informs you about the deformation of the control panel, made of plastic, or about the clamping of the control element responsible for turning the unit on and off for a period of more than half a minute. As in the case of the error above, it can occur when the screws in the place where the control panel is mounted are over-tightened.

bE3

Occurs when the relay is connected incorrectly or the integrity of the contacts is broken. On top of everything else, there is a high probability of a short circuit in the relay itself.

Malfunctions of the hatch blocking device

door dE

Occurs if the door has been broken;
Warping of the fixing hook, which is responsible for holding the door in the closed position;
When there is a noticeable difference in pressure in the machine and the atmosphere due to an excessive increase in temperature.

dE1

Occurs when the integrity of the wires is broken, incorrect installation or an incorrectly selected replacement product.

Error dE2

It occurs quite rarely among users; its cause is overheating of the switch due to excessive changes.

Heating element (heating element) errors

Errors NOT HE1 (H1)

short circuit of the electric heating element, or breakage of contact wires;
malfunction of the heating sensor or the heating element itself;
Washing units provide protection against water overheating (over 100 degrees), as well as protection against empty heating of the heating element.

HE2

If the dryer overheats above 145 degrees, error HE2 will be displayed. Most likely the temperature sensor has failed and needs to be replaced.

HE3

Associated with improper functioning of the steam dryer of the washing machine. This error may not occur for users with a drum.

Error caused by a broken temperature sensor

tE1

there is probably a problem with the heating element of the unit, or a violation of the integrity of the wires;
incorrect connection of the device or broken connecting wires;
there is no liquid in the cavity necessary for the correct operation of the device or the temperature exceeds 100 degrees;

Error tE2

Appears when there is no tight contact between the sensor or due to a short circuit in the sensor contacts.

tE3

sensor short circuit;
the terminal connection in the sensor is missing or damaged;
condensation getting inside the sensor.

Errors that may appear when operating the device

5E

Caused by a problem with water drainage.

foreign bodies entering the drain pump compartment, resulting in destruction of the impeller;
clogged drain pipe;
clogged drain pipe;
missing or missing contact of the drain pump;
failure of some components of the unit.

BE

Most often it occurs in case of problems in the operation of the electric motor.

the tachometer has failed, causing the device drum to rotate incorrectly;
violation of the contact fields of the electric motor;
damage to electrical circuits.

AE - problem with the command apparatus

The information panel and the command device do not exchange data with each other, as a result of which this error occurs;
Check the correct connection of the connectors and the functionality of the controls; if a breakdown is detected, replace non-functioning elements.

C.E.

Indicates that the temperature in the unit is exceeded.

temperature exceeding 55 degrees, which leads to failure in the process of draining water;
malfunction of the temperature sensor or damage to its wires.

F.E.

Indicates violations in the ventilation process of the unit.

violation of the conductive circuits going to the fan;
the capacitor falling out of the connector due to the closing of the upper part of the washing machine body;
destruction of the starting capacitor;
the lubricant in the cooler bearings has dried out; otherwise, there is a possibility that foreign objects have gotten into the blades.

OE (FE)

An error code displayed in a situation where the unit has exceeded the required water level for the selected program.

the pressure switch tube (water level switch) is clogged;
water intake cannot be carried out due to foreign objects entering the cavity of the filling valve;
The pressure switch has failed.

E.E.

Excessively high temperature (exclusively for units equipped with drying)

the electrical circuits of the heating element are worn out;
the temperature sensor that provides temperature measurement in units equipped with a drying function has failed;
The sensor connectors have oxidized.

UE – imbalance

The laundry is not distributed correctly in the machine and needs to be spread around the entire perimeter of the drum;

Errors 0E, 0F, 0C, E3 on a Samsung washing machine

What's happened

The washing machine display showed an error message “0E”,

"0F"

"0C"

or "E3".

In models without a display, the indicators for all washing modes + two lower temperature indicators light up.

What does an error mean?

There is too much water in the car.

Why did the error appear?

● The drain hose is not connected correctly to the sewer;

● The water fill valve is blocked in the open position.

What to do next

Unplug the machine. 2 Disconnect the drain hose from the sewer (siphon, pipe). If you extended the drain hose, remove the part that was extended. 3 Place the end of the drain hose into the bathtub or sink. 4 Turn on the machine and run the same wash cycle.

Do not wait for an error to appear if the machine has filled a full drum of water. Stop the wash by pressing the Start/Pause button and submit a repair request.

If the error does not appear, it means the drain hose was connected incorrectly. To ensure that the machine operates without errors, properly connect the drain hose to the drain.

The sound of water pouring is heard

If you hear the sound of water filling, but the machine still gives an error, then:

or there is too much laundry in the machine for the selected washing mode,
Information on the maximum load of laundry for each washing mode is indicated in the user manual, section “Operation” or “Instructions for washing laundry”.
or things that are loaded into the drum absorb a lot of water: pillows, blankets, etc.
For washing, a certain amount of water is poured into the machine. If things absorb more water than planned, the level in the machine will decrease. The sensor will detect this and the machine will show an error.

If there are not many things loaded and there are no things that absorb a lot of water, then check the water pressure through the inlet hose. If the pressure is weak, an error will appear. In this case, contact a plumber.

I can't hear the sound of water pouring

If, after starting the wash, you do not hear the sound of water filling, and the machine shows an error, then:

Make sure the water supply tap to the washing machine is open.
Make sure there is cold water in the house. To do this, open the cold water tap. If there is no water or the pressure is weak, contact a plumber. The washing machine will not be able to start washing without water.
If the tap is open and there is water in the house, check the water pressure through the inlet hose.
If the pressure is strong:
A. Remove and clean the filler strainer.
B. Make sure the drain hose is connected correctly: it should come out of the machine and go straight down. If the hose is not positioned correctly, water will drain from the machine and it will show an error.
ON THIS TOPIC:
How to properly connect the drain hose
C. Unplug the machine for 15 minutes to reset the control unit.
D. Plug in the machine and run the same wash cycle.
E. If the error does not appear, continue to use the machine, everything is fine with it. If the error appears again, contact support.
If the pressure is weak:
Contact a plumber. The washing machine will not be able to start washing with low water pressure.
If there is no pressure:
A. Unscrew the other end of the hose from the water pipe and try to pour water into it.
B. If water is coming through the hose, have a plumber check the water supply valve and water pipe. If water does not pass through the hose, it is clogged. Buy a new hose or wash it with a strong stream of water.