Decoding vestel washing machine errors

What causes crashes?

The Turkish assembly is not the worst when compared with not very successful Chinese or Russian analogues, such as Hotpoint-Ariston. Both the quality of parts and assembly meet European standards, which explains the infrequent malfunctions of SM systems. But there is also the human factor, external factors and force majeure circumstances:

• Poor quality washing chemicals.
• Hard water.
• Incorrect connection to communications.
• Violation of operating rules.
• Power outages (voltage surges).
• Overloading the drum with laundry (or underloading), causing imbalance and wear of bearings, etc.

If you are not to blame for what happened and it was caused by external circumstances, you can always correct the situation by installing a voltage stabilizer and an RCD.

Symptoms of a problem

Most malfunctions individually mean that it is not the control unit that is broken, but another element of the machine (the sensor is faulty, the belt is broken, the engine is burned out, the UBL is broken, etc.). But if two or more symptoms are observed at the same time, most likely the reason is in the controller.

The car is behaving strangely

An indirect sign of a board failure is strange behavior of the machine: the drum rotates madly; it either collects or drains water; the order of programs changes and the like. If the engine, sensors and pump are working properly, repair or replacement of the part with a new one is necessary.

The device does not turn on

For detailed diagnostics, you need an electrical circuit of the unit and a multimeter to check for possibly burnt-out radio components.

But first, rule out other faults: check the outlet, cord and the presence of electricity in the network. If everything is in order with them, it is not a fact that it is the board that is broken: the power button may also break.

The machine freezes

If the washer periodically stops and then continues to work, pay attention to the electronic module or programmer (depending on the specific model). Professional diagnostics, flashing or replacement of the control element are required.

The device does not work: it writes an error, the indicators blink

If the display shows an error code or a corresponding symbol, this does not mean that the problem is in the board. The reason could be a malfunction of the heating element, lack of water, an open door and much more. Specific error codes are written in the instructions for the machine or on the official website without a display; errors are indicated by blinking indicators on the front panel. If all the lights are on, the capacitors in the control unit may be broken. A specific set of flashing lights indicates a specific problem. These codes can also be found in the instruction manual for your specific model.

The machine does not wash according to the program

If the machine loses its program, starts washing for longer than the allotted time, without switching to rinse or spin mode, there may be problems with the dial, with draining, heating the water, or overloading the drum.

• If there is underfilling, clean all existing filters and hoses, check the water pressure in the system and whether the fill valve is working.
• If water comes in but doesn't go out, clear the blockage in the drain hose and check the pump.
• If heating is insufficient, pay attention to the heating element and temperature sensor.

If this is definitely not the case, then the software module is buggy and you need to find out why (more on this below).

The washing temperature is not maintained

One of the symptoms is that the control board may not be sending a signal to the heating element.

Or, the water does not reach the desired temperature because the heating element is faulty. Less commonly, a temperature sensor or controller fails. In this case, the water may boil, which will significantly shorten the life of the washing machine.

Which parts break more often?

Any automatic machine can fail. Each brand has its own weak points, which are the first to be affected by a breakdown. Turkish SMAs are no exception. Their problems are:

• The washing program does not start. The control panel functions normally, the machine itself turns on, a mode is selected, but the start button does not respond to pressing.

• The equipment freezes at the initial stage of washing. The user selects a mode, starts it, but after a while the machine stalls and does not respond to presses. The screen may display error code E07.

• Powder and rinse aid remain in the detergent drawer. This problem often worries owners of Vestel SM. This is not due to water or blockages, but to the specific design of the unit.

This short list cannot be called exhaustive - cars break down for other reasons. Our other articles on replacing bearings, tachogenerators, pressure switches, flashing control board firmware, etc. are devoted to troubleshooting such problems. Below we will consider only failures typical of Vestels.

How to fix a washing machine: device and principle of operation

The operating principle of the machine is quite simple. All automatic washing machines work on the same principle. They differ only in programs and design. The washing machine Indesit, Desna, Atlant automatic or any other model consists of 20 units.

Namely:

• Water valves;
• Handles with which the program is installed;
• Intake valves;
• Hoses;
• Stationary tank;
• Detergent dispenser;
• Suspension spring;
• Water level regulator;
• A drum that rotates;
• Ten;
• Drive belt;
• Electrical engine;
• Pump;
• Water collector;
• Drain riser;
• Outlet hose;
• Luke;
• Hatch latch;
• Hatch seal;
• Legs.

The classic functions simply. First of all, water is drawn into the machine through the inlet valve, in the required volume. Then, as the water level set by the programmer regulator is reached, the valve closes. The next step is heating the water.

If the washer does not have a temperature sensor, the heater turns off the timer.

Then the engine begins to function in conjunction with the heater. However, it does not rotate at full power. At this moment, the drum is spinning at different time intervals in both directions. Next, the dirty water is removed using a pump and the drum is refilled. Then the electric motor turns on and the clothes are rinsed at low speed. Next, the electric motor is turned off, and water is pumped out again. And finally, the electric motor operates at full power: the laundry is wrung out. The pump is on throughout the entire wash cycle.

DIY Vestel washing machine repair

Let's start with the most easily repaired breakdowns, moving on to more complex ones.

The program does not start

Users are confident that if the program crashes and the start button does not work, then the problem is definitely in the electronic module. Judge for yourself: the program selector works, the LEDs are on, programs are selected, but they cannot be launched. In every 4th car of the Turkish brand, the electronic door lock (UBL) fails, which is why the control module does not receive information that the hatch is locked and does not start the car. In this case, no fault codes are illuminated.

What the user sees from the outside: a closed hatch and a working panel, but the mode still does not turn on. In rare cases, the button itself is to blame (read about replacing it here), but usually the solution is simpler:

1. Turn off the equipment.
2. Let it sit for a while - 10-15 seconds.
3. Launch it.
4. If there is no result, repeat the steps.
5. The problem persists, rebooting doesn't help? Move on.

Unplug the machine and:

• Open the hatch.
• Armed with a Phillips screwdriver, twist the pair of fasteners that are located near the locking mechanism.

• Remove the UBL.

Be carefull! There is a wiring to the device - do not break it.

• Take a tester to measure the resistance at the contacts of the UBL sensor. A working thermistor will show 900 Ohms in a cold state. If the ohmmeter screen shows 0 or 1, the blocker is broken.

You are convinced that the program does not start for a trivial reason - because of the sensor. Replace the UBL and everything will return to normal. Video on replacing the blocker using the Vestel Aura model as an example:

If the interlock is OK, you need to disassemble the user panel to check the trigger button and control module. Using the “Start/Pause” button, watch the following video:

But you shouldn’t undertake repairs at home of such a complex element as a control module - entrust the task to specialists, otherwise you risk the entire machine if something goes wrong. You will need not only an electrical circuit for the washing machine, but also certain tools and appropriate skills.

SMA freezes at the initial stage of the program

Self-repair is possible if the equipment is bothered by freezing during the initial stages of washing. This can happen in the first 5-10 minutes of the cycle or a couple of minutes before the end of the program. The behavior of the SMA may be strange: the drum does not stall at all, the user panel is working, the indicators are on, the screen displays the washing process, but the washing itself is not performed.

If code E07 lights up on the screen, proceed as follows:

1. Unplug the power cord. Wait half a minute and plug the plug into the outlet.
2. If the problem is resolved, the board has rebooted and the failure will not occur again.
3. Reboot didn't help? Turn off the washer and check that the installation is even. Installation on a crooked floor without level adjustment is the cause of failure.

1. UBL. Press the door tighter and, if the SM reacts to this, check the device in the same way as we wrote above.

Note! The first signs of problems with the sunroof will be jamming when opening. If you notice in time, you will avoid problems.

An incident is considered global after it is repeated several times and when code E07 is periodically displayed on the screen. This indicates an almost 100% failure of the electronics, which is not recommended to be repaired yourself.

There are funds left in the cuvette

Vestel machines can be washed without using special products poured into the powder receptacle. The main reason lies in the water supply valve.

Masters note that almost all machines, such as Vestel Bora and others, have defective valves. Moreover, defective parts do not appear from the first days of operation of the equipment - they can become a problem suddenly, for example, after the end of the warranty period.

The user starts the selected mode, and the control model commands the valve to start supplying water to the SMA tank. If everything is fine, the valve is activated, opens and the tank is filled, after which the wash starts. When a valve is faulty, it does not open all the way. Water is drawn in, but the pressure is less than expected: water flows into the tank, bypassing the powder receptacle. This significantly affects the quality of processing of things.

Important! In Samsung, LG or Indesit models, self-diagnosis promptly detects difficulties in water intake, displaying an error on the display. At Vestela, self-diagnosis in this matter may not notice insufficient pressure.

A valve with a defect cannot be repaired - replace it with a new, serviceable part. Select the appropriate part that matches the model of your SM, and get down to installation.

How to disassemble the equipment to replace the valve? Instructions:

1. Disconnect the electrical appliance.
2. Disconnect from communications.
3. Take it out of the niche.
4. Unscrew the fastenings of the top panel and remove (this is written in detail in the article on how to remove the top cover).
5. In the place where the inlet hose is connected to the body of the equipment, there is a valve.
6. Disconnect the wires from the part.
7. Twist the fasteners that hold the plastic part in place and remove it.
8. Install the new valve by tightening the fasteners and connecting the wires.
9. Connect the washing machine to the systems and run a test wash to check the correctness of the work done.

Video:

The machine does not start to wash

Nowadays, the prevailing opinion among most users is that if the program for the washing mode does not start and there is no reaction from the corresponding button located on the control panel, then this applies specifically to the electronics.

Basically, the situation looks much simpler than it seems to clients. In approximately 40 percent of all such situations, according to statistics, the sensor, which is necessary to block the hatch, breaks down. Therefore, the module that controls the unit thinks that the hatch is in an open state and, accordingly, does not allow the washing mode to start. It also does not display a message on the display indicating an error has occurred.

Thus, the hatch is in the closed position and the person presses the start button, but with this action there is no reaction from the device. Then repairing a Vestel washing machine with your own hands can be done quite simply.

What should you do to find the cause of the malfunction?

1. First of all, you need to turn off the machine and then wait 10 seconds. After that you need to turn it on. If this situation recurs, a repeat procedure is required. If after this the situation repeats, then you need to move on to the next step of the algorithm.
2. Now the device is disconnected from the power supply and the lid itself is opened. Further? using a Phillips-type screwdriver, unscrew a pair of screws located next to the locking device.
3. The mechanism that locks the washing machine hatch is carefully removed. It is important to understand that in this case you need to carefully carry out the action so as not to tear off the wiring connected to the sensor.
4. Now a multimeter is used to measure the resistance value at the contacts of this sensor itself. Its value in good condition when cold should be 900 Ohms. When the multimeter outputs 0 or 1, the device that removes the lock is faulty.

This is the main reason that leads to the program not starting. Then you need to replace this sensor and the situation will normalize. If the device is working properly and a blockage occurs, then the problem should be looked for in the electronics. To do this, the panel itself is disassembled and the start button is initially checked. Then the microcircuit is checked sequentially. In such a situation, it is advisable to seek the help of a professional.

How can I find out about other breakdowns?

If you are a fan of self-repair, fault codes will help you find and eliminate faults in time. The most common of them:

• E01 (in models without a display, the first 2 of 4 indicators are lit) indicates UBL.
• E03 (the first and last lights are lit) - code for a blockage (other failure) of the drain system.
• E05 (second and last lamps) indicate a burnt-out temperature sensor.
• E07 (the first three lights are on) - failure of the electronic module.
• E08 (the last three indicators come on) - the electric motor has broken down.

Read about other codes, their meaning and how to troubleshoot failures in the corresponding publication.

Instructions: how to disassemble a washing machine

When the tool is prepared, you can begin to disassemble the household device at home. To disassemble front-loading washing machines yourself, you will need tools.

Namely:

• Plus screwdriver;
• Minus screwdriver;
• Wrenches 19, 8 and 9;
• Clamp cutters;
• Standard wire cutters;
• Pliers;
• Bent long pliers.

Disassembly is carried out in order. The first step is to remove the panel on top. Using a positive screwdriver, unscrew the screws holding the top panel. The next step is to dismantle the control panel; to do this, remove the detergent dispenser. Then unscrew the 2 bolts holding the distributor and move the left side of the control panel 90ᵒ. Next, you need to unhook the electrical panel from the mounting pawl.

It is necessary to use a service hook to rotate the electrical panel 180° and hang the panel from the side on the wall of the washing machine.

Next, you need to remove the service panel, open the hatch, remove the clamp using a screwdriver, remove the cuff and remove the central panel. The central panel is dismantled along with the car window and the hatch locking connector is disconnected. Next, using pliers, you need to remove the hose from the hatch cuff, the clamp, and the cuff. Reassembly must be done in exactly the reverse order.

No indicator lights

If the machine does not show an error code and does not work, you should check the availability of power and the functionality of the electronic module. When power is restored and the program fails, the machine should display an error code. By acting according to it, you can return the machine to a working condition.

READ MORE: Heating element for a washing machine - description, faults, replacement

If you have a problem included in the list of error codes for your Vestel washing machine, you can contact the Vestel repair service center by phone and have all the problems resolved as soon as possible. If necessary, ordering spare parts for a Vestel car for self-repair can be done by phone, they will be promptly delivered not only to Moscow, but also to any city in the Moscow region and Russia.

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Questions about washing machines and answers from the technician

A technician will come out for diagnostics and repairs upon prior request. You can make a call by phone or through the form on the website. Provide the service manager with the following information:

The technician will tell you why the malfunction occurred and what to do only after visiting and inspecting the washing machine. Most breakdowns are fixed within 1-2 hours; removal of equipment to our service is not required. Immediately after the repair is completed, the washing machine will be ready for use. In rare cases, repairs may require more time and a return visit from the technician. We are ready to order any components and perform complex software repairs, but this often increases the work time.

The exact cost of repairing a washing machine is determined taking into account its model, type, and cause of the malfunction. In the “Price” section you will find approximate financial terms of cooperation, the specialist will name the exact ones after checking. Diagnostics does not oblige you to order services from us, but in this case it will be paid.

* Diagnostics of a malfunction without further ordering services - 500 rubles, built-in model - 1500 rubles.

Prices are indicated in rubles for work without the cost of spare parts and consumables. The technician will tell you the exact amount after inspecting your equipment.

Travel outside the Moscow Ring Road is paid separately at 40 rubles for each kilometer.

Regardless of whether you need to replace the drain pump or the seal on the hatch, it is better to contact an experienced technician. If you ignore this fact and are tempted by inexpensive repairs, after a short period of time you will be forced to ask for help again. High qualification means:

Our company is ready to offer you just such specialists. We have assembled a strong team that develops along with new technologies, regularly expanding our knowledge in the field of washing equipment. In addition, we provide a technician on the same day, which is not guaranteed by other companies or individuals.

Is your washing machine not heating the water, making a loud noise or not turning on? You can really bring her back to life if you call us in time. We are not magicians, but sometimes we are able to revive equipment that, it would seem, nothing can help.

Washing machine Vestel WM 840

This model of household appliances from a Turkish company is in greatest demand. It has average parameters, which makes it easy to use for a family of several people.

The Vestel WM 840 washing machine has the following characteristics:

1. Front loading of laundry with a maximum weight of 4.5 kg.
2. Overall dimensions 60x85x40 cm.
3. Intelligent electronic control.
4. Energy consumption class A, which meets the basic requirements for household appliances.
5. The laundry spin speed is up to 800 rpm.
6. Delicate and hand wash modes available.
7. Reliable protection against leakage.
8. Available in white and silver colors.
9. The country of assembly of Vestel WM 840 is Russia.

WM series washing machines have many other options, the difference between which is price and drum size. The main functions are no different.

The most common faults

If we consider the situation of a malfunction of a Vestel washing machine from a theoretical perspective, it is worth noting that a breakdown can occur for a variety of reasons. For example, this could be exploitation using an incorrect algorithm. Characteristic manifestations of this type can also be low-quality components used during the assembly process of the device.

The listed options are mostly situations of what is called a one-time nature. Professionals who repair washing machines at service centers note that each of the models is characterized by its own group of characteristic breakdowns, which almost always appear during use.

Therefore, washing machines from the Turkish manufacturer under the name Vestel are no exception to these statistics.

Here are the most typical malfunctions of this device model.

1. First of all, it is noted that the washing mode does not start, even when the control panel is in the on state and the unit itself is functioning properly. In this case, the appropriate program is selected, but the start button does not respond properly when pressed by the user.
2. A possible option for this unit to freeze immediately after the washing procedure begins. In this situation, it is even possible to select a program to work with and then launch it. Then, after short-term operation for 5 to 10 minutes, it interrupts the process and then no longer responds to any commands. In half of these situations, users can see error code E07 on the display.
3. The unit does not extract laundry powder and detergent from the so-called cuvette. This malfunction is quite common for new models from this manufacturer. The assumption that this may be a reaction to poor quality water or pollution in this case is erroneous.

This list of model faults is, of course, incomplete, as there are a number of other faults that can be cited additionally. At the same time, the listed options are the most common, and it makes sense to talk about them, since this can, if necessary, be eliminated with your own hands, without consulting a specialist.